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Aula Virtual

I have done the registration, group changes, enrollment expansion at Secretaria and I can't find at AulaVirtual.

Check the registration summary in Virtual Secretary. If you do not have an assigned group, contact the Center's Secretary.
Keep in mind that the update in Virtual Classroom is done during the night.

The best places to check your subjects-groups in the Virtual Classroom are in the Personal Area or your Personal Profile. Remember that to access the private spaces an active link is required (it can be lost, for example, due to cancellation of the file). Any user can check the link status of their account.

Is the course hidden?

Sometimes, users have unintentionally hidden a course by clicking on the 'eye' icon.
If there is a hidden course, a link "Manage hidden courses" appears at the end of the course list.
Click on the link and search for all the courses that appear with the 'crossed-out eye' icon  Image Removed. Only have to click on the icon.

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The list of courses appears and disappears.

This is because you have minimized the block "General view of courses".
You can see the minimized button on the left side of the screen.

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Wrong selection of academic course.

Image RemovedThe personal area has to take into account the following habitual incidences to find the courses:

• The course is not hidden, sometimes the user can hide the course and not remember it.
• Wrong filtering in course view. Keep in mind to which academic year the course you wish to access belongs to.

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You do not see subjects in the mobile application.

• Check that you have no hidden courses.
• Try clicking on the update icon in the shape of a curved arrow that appears in the upper right part of the screen.