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In order to have a Virtual Card, there must first have been a request for it, and once it is verified that all the data is correct, the Virtual Card is created. This verification and creation process is carried out every nighthour, so that if everything has worked correctly and no incident has occurred, the card will be available the day within an hour after the Photograph has been uploaded.
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If you do not have any photos already uploaded to the system, but you have a card request, you will have to proceed to upload it from the virtual secretary and the next dayafter an hour, if everything went well, you should already be able to view your Virtual Card.
If you already had the photo uploaded to the system, and it has been uploaded for more than 24 yearsan hour, contact the User Service Center or its secretariat.
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This error is due, as indicated in the message, to the fact that there is an error in the personal data entered, such as (town of birth, address, postal code, surname, name...). In these cases you have to contact the secretary of the center to correct the error. Once corrected, the following business dayafter an hour, if there are no more errors in the data, the Virtual Card can be viewed.