(EN) NAVIGATE - Restricted access

Why can't I browse external UV websites?

I only see University web pages.


If the computer is registered in the University network, it could be an ipv 4 configuration problem and your PC will not be able to resolve the DNS correctly, in which case they would have to be put manually.

If you browse through the internal pages of the UV, the most normal thing is that access to the outside of the IP of the device has been blocked for these possible reasons:

  • machine sending spam,
  • excessive data traffic,
  • virus ,
  • etc ...

In this case, you must contact the customer service service through an application: https://solicitudes.uv.es/ and ask them to check your equipment, before requesting the unlocking.




SERVEI D'INFORMÀTICA - UNIVERSITAT DE VALÈNCIA