(EN) Common errors in doctorate enrollment - Doctorate enrollment

What to do when you see one of the following error messages?

 
* Screen of access to the self-registration



Error

A registration request was not found for the entered data (5515).


Check that the data you have entered is correct and that no mandatory data is missing. 
Keep in mind that the NIF is an identification document for Spanish citizens, the rest should normally use the other documents option. 
The date of birth must meet the format of day and month with two figures, and year with four figures, separated by slashes (dd / mm / yyyy). 
The application number is the code that the platform gives us when we request pre-registration to the doctorate. 
Contact the Doctoral School if, after checking the data, the error persists.


Error

The passport could not be found in the registry (5516)


There may be several reasons: 
We register with the Passport and then they provide us with a NIE or NIF. The saved data does not match the one we provide in the validation, zeros to the left, some special character such as hyphen spaces. 
We must contact the Doctoral School and verify that the data stored in the application matches the one we intend to use in the validation.


Error

There is more than one admitted application, please contact the Personal Adm. (5528)


This happens when we have pre-registered to several doctorates. From the Doctoral School you can cancel one of the pre-inscriptions and you can continue enrolling in the doctorate you want.


Error

Incorrect postal address (5537)


The UV asks you to fill in two email addresses. One usual and another during the course. In many cases it can match. Stop it has some buttons that copy from one to another (>> or <<) 
Note that you have a "radio buton" to choose which of the two addresses you want to receive notifications. Due to postal restrictions, and to guarantee that the card, among other documents, can reach its destination, a series of rules are established on allowed and not allowed characters in the chosen address to receive the mail. 
When this message appears, it is because there is some character that is not allowed in the address set as the recipient. 

If your address has problems, enter the address of the Doctoral School and contact them to receive the card.


Error

The bank branch is not registered in our system (5612).


The bank branches that you have entered are not registered in the UV. Only administrative personnel can register them in our systems, so you should contact the Doctoral School to solve the problem. 
However, if for needs of time or not being able to contact the Doctoral School, you can change the payment method to card or cash and continue with the auto registration. 
Remember that the payment does not occur at the time of the self-registration so you have time to modify it by going to the Doctoral School, of course, before the receipts are charged.


Error

Self-registration closed for this academic year (5541)


The official registration period has not yet been opened. Let us know that the time zone we officially use is UTC +1. 
If we were in the registration period, contact the Doctoral School.


Error

The passport already exists in BD UV with another NIF. Contact the adm. (5529)


It is likely that you have applied for different passport numbers or that you even have a file with another passport number. 
Get in touch with the Doctoral School.


Error

No masters started and not finished (5520)


It does not appear in the Database that you have any master's study from which you can register. 
Contact the Doctoral School and plan your case.


Error

Incorrect NIF (7401)


The NIF or NIE format is not correct. 
The official formats are 9 digits and control letter for the NIF. 
A letter at the beginning (X, Y or Z) followed by 7 digits and a control letter for the NIE. 
For any other type of document you must code it in the Other documents section in the User Validation. *


Error

The USER does not exist (772)


The user who has entered is not registered as a user of the Universitat de València.


Error

This student is registered with another user. Contact the center (5613)


Contact the Doctoral School, as it seems to have a double identity, the result of another contact with the UV, which needs to be resolved before you can self-enroll.


Error

You can not postpone payments in cash (6945)


If you choose the cash payment option you can not be separated in several installments. 
However, remember that the payment does not occur at the time of registration, so you have time to modify the payment method and terms. 
To do this, go to the Doctoral School, of course, before the receipt is charged.


Error

Record of the degree, altered by another user. Try again. 5085


This error occurs when the same data is being modified at the same time by more than one process. The most usual thing is that you have more than one tab open in the browser, or you are working with two browsers at the same time. Close the browsers and start over with just one and a single tab.


Error

Registration data altered by another user. Start again (55)


This error occurs when the same data is being modified at the same time by more than one process. The most usual thing is that you have more than one tab open in the browser, or you are working with two browsers at the same time. Close the browsers and start over with just one and a single tab.


Error

No active postgraduate degrees have been found. (5534)


The centers have to activate the degrees so that students can register. 
If this message is displayed, contact the Doctoral School and check the configuration parameters.


Error

Personal data altered by another user. Start again (51)


This error occurs when the same data is being modified at the same time by more than one process. The most usual thing is that you have more than one tab open in the browser, or you are working with two browsers at the same time. Close the browsers and start over with just one and a single tab.

SERVEI D'INFORMÀTICA - UNIVERSITAT DE VALÈNCIA