Chat on Skype for Business
Search and add a contact
Connect with people from the UV or with users who have Skype accounts.
- On the Contacts tab, in the Search someone box, we will enter a name or an email address.
- In the search results, we will click with the right button on the person we want to add and then select Add to contact list.
- We select the group of contacts that we want to add to the person, if we have groups of contacts configured.
When we add a person to the contact list, they receive a notification. External contacts must accept the invitation before they can see its availability.
![](https://uveg.atlassian.net/wiki/download/thumbnails/13081570/worddav6fb3d9ded6e41bf626c400441a7a02bd.png?version=1&modificationDate=1552381630508&cacheVersion=1&api=v2&width=345&height=390)
Start an instant message (IM)
In the Contacts tab, we select the image of a contact, and then click on Send an ![](https://uveg.atlassian.net/wiki/download/thumbnails/13081570/worddav2f7238dd284929f966aaa1615bef3e8c.png?version=1&modificationDate=1552381630505&cacheVersion=1&api=v2&width=30&height=30)
To add other people, we will click on Invite more people
in the upper right corner.
Tip: To use IM with several people, we can also press Ctrl and select each contact. Next, we will click with the right button and select Send an IM.
- We write the message
- We click on Send
or press Enter.
![](https://uveg.atlassian.net/wiki/download/thumbnails/13081570/worddav8e2369e37948b09c5139e225711bc84c.png?version=1&modificationDate=1552381630500&cacheVersion=1&api=v2&width=345&height=52)
Start a video or voice call
To quickly make a call to any online contact.
- We will select the image of a contact and click on Call
or Start a video call ![](https://uveg.atlassian.net/wiki/download/thumbnails/13081570/worddav7cf17a9b6be6fdc95d07404137a57001.png?version=1&modificationDate=1552381630496&cacheVersion=1&api=v2&width=30&height=26)
- To add voice or video to an existing conversation, we will click on Call
or Videocall ![](https://uveg.atlassian.net/wiki/download/thumbnails/13081570/worddavb7b403cb4f8cb6d64a12daaa055b2f7f.png?version=1&modificationDate=1552381630471&cacheVersion=1&api=v2&width=30&height=30)
Note: If we do not have a camera, the video call options are not available.
![](https://uveg.atlassian.net/wiki/download/thumbnails/13081570/worddavf0103e3c79786e56f1c242cbcfe6e8f3.png?version=1&modificationDate=1552381630436&cacheVersion=1&api=v2&width=571&height=88)
Receive a call
We select an option:
- Click on Answer to accept the call.
- Click Ignore to discard the call and send it to voicemail, if available.
- Click on Options and then select:
- Answer by IM to discard the call and start an instant messaging session with whom you make the call.
- Set to Do Not Disturb to discard the call and change its status.
- Reply only with audio to answer a video call without sending or receiving video.
End a call
We select Hang the
or press Ctrl + Enter.
Note: To end an instant message, we will close the conversation window.
![](https://uveg.atlassian.net/wiki/download/thumbnails/13081570/worddav764eb95d0b1ed35ab6039468879ee69f.png?version=1&modificationDate=1552381630382&cacheVersion=1&api=v2&width=571&height=292)