(EN) SKYPE EMPRESARIAL UV - Instant messages

Send an instant message
Instant messaging from Skype for Business (MI) is an efficient way to connect with contacts in real time and in a matter of seconds. It is less formal than an email, faster than a call and difficult to overcome in terms of speed and ease of use. We can send an instant message with Skype for Business from anywhere we see a contact. We will simply check that the indicator of presence of this one is green, which means that it is available.

Start a conversation from MI
To find the person to whom we want to send an instant message, we will follow one of these procedures:

• We will keep the cursor on the image of the contact in the Contact List and we will click on the button MI.

• We will double click on any part of the corresponding entry.

• We will click with the right button on the entry and select Send an instant message.

Note: If a Skype user is not in the contact list, we will have to add it as a contact. The Skype user will have to accept our request before we can send him an instant message. We will write the message in the lower part of the conversation window.

•  (Optional) To send a file or image, we will follow one of the following procedures:

• We will drag a saved file and place it in the text entry area.
• We will copy a saved file or any image from an Office program and paste it in the text entry area.
• We will press Print Screen on the keyboard to capture an image directly from the screen, and then paste it into the text entry area.

(Optional) To add an emoticon, change the font or mark the message as important, we will do any of the following actions:

• To add a smiley, we will click on the icon Icon emulative SIUV RESPON> (EN) SKYPE EMPRESARIAL UV - Instant messages (8)>  followed
• Click on the emoticon that we want to add.

We will change the font or font size by clicking on the More button options (ellipses).

To mark the message as a high priority, we will click on the icon THE SIUV RESPON> (EN) SKYPE EMPRESARIAL UV - Instant messages (8)> 
Importance

We will send a file by clicking on the clip and looking for the file that we want to send To send the message, press the Enter key on the keyboard.

Send an instant message to several people at once

To start an IM conversation with several of our contacts, we will do the following:

Note: To send to a complete group of contacts, see the next section.

We will hold down the Shift key (for several adjacent contacts) or the Ctrl key (for several non-adjacent contacts) while clicking on each person's entry. Then, we will click with the right button and select Send an instant message. We write the message in the lower part of the conversation window and press Enter. Our message will be sent to all the people we have selected.

Send an instant message to a group

Right click on the name of the group in the contact list, click on Send an instant message, write the message and then press the Enter key. The message will be sent to all group members.

Respond to an incoming message alert
When a user initiates a new conversation by instant message with us, a pop-up alert will be displayed on the screen. We will follow one of the procedures described below:

To see the message, we will click on any point of the notification.
To answer, we will write in the text entry area, and then press the Enter key.

To reject the message, we will click on Ignore. The message will go to the Outlook inbox, in case we use Outlook.